Q1 FY27 Quarterly Business Update
Released
Released
Announcement PDF
Raiz Invest (ASX:RZI) ABN 74 615 510 177
Level 9, 2 Bulletin Place Sydney NSW 2000 Australia
ASX Announcement | 30 October 2026
Q1 FY27 Quarterly Business Update
Strong growth of the younger investor demographic
Raiz Invest Limited (ASX:RZI) (Raiz) is pleased to provide its business update for the quarter ended
30 September 2026 (Q1 FY27).1
Key Highlights
• Active Customers2
of 354,202 up 5.6% YOY
• Customer resilience with 353,872 Active Customers as at 29 October 2026
• ARPU3
of $86.69 up 2.9% YOY
• FUM of $2.40bn up 20.2% YOY, and $2.38bn as at 29 October 2026
• Net flows of $69m onto the platform
• Cash balance of $15.0m at 30 September 2026
Q1 FY27 Commentary
Active Customers increased to 354,202, up 5.6% YOY (0.8% QOQ). Active Customers held steady in
the past month, at 353,872 on 29 October 2026. ARPU3
was up 2.9% YOY to $86.69. The average
account balance increased by 13.8% YOY (QOQ: 2.5%) to $6,776.
Active Customers and Portfolios
Q1 FY27 Q1 FY26 YOY% Q4 FY26 QOQ%
Active Customers 354,202 335,542 5.6% 351,362 0.8%
Super Customers 16,101 14,396 11.8% 15,792 2.0%
Plus Portfolios 52,051 46,656 11.6% 51,179 1.7%
Kids Portfolios 73,957 59,349 24.6% 69,347 6.6%
Jars Portfolios 46,729 27,943 67.2% 42,545 9.8%
Lite Portfolios 10,089 1,380 631% 8,569 17.7%
Average Balance ($) 6,776 5,952 13.8% 6,609 2.5%
Raiz continues to attract the younger investor demographic with Kids portfolios, up 24.6% YOY,
providing a strong pipeline of future customers. In addition, the Lite Plan continues to attract first time
investors, up 17.7% QOQ to 10,089.
1
The results presented in this Business Update are unaudited. Raiz reports revenue, profitability and cashflow metrics in the
half year and full year results.
2
Active Customers are fee paying accounts.
3
Annualised Revenue Per User (ARPU) is calculated as (quarterly revenue x 4)/(average Active Customers in the quarter).
2
Funds Under Management (FUM)
Q1 FY27 Q1 FY26 YOY% Q4 FY26 QOQ%
Total FUM $2.40b $2.00b 20.2% $2.32b 3.4%
Super FUM $508.7m $417.4m 21.9% $495.6m 2.6%
Plus FUM $441.3m $346.4m 27.4% $424.1m 4.1%
Kids FUM $132.3m $92.7m 42.7% $122.6m 7.9%
Property FUM $32.4m $31.1m 4.2% $33.3m -2.7%
Total FUM of $2.4b was up 20.2% YOY and 3.4% QOQ. The strongest growth segment was Kids
FUM, up 42.7% YOY and 7.9% QOQ, demonstrating Raiz’s appeal for the younger investor
demographic, supported by parents and grandparents. Plus FUM of $441.3m, up 27.4% YOY and
4.1% QOQ, now accounts for 18.4% of total FUM.
Net flows were $69m, up 27.8% QOQ and down 9.2% YOY. Net flows are underpinned by recurring
deposits, which are relatively steady through the economic cycle, while one-off deposits and
withdrawals are influenced by consumer sentiment and can be more variable over time.
3
Transformation Program
In August 2026, Raiz announced that it was embarking on a Transformation Program to deliver
stronger capability, execution, performance and internal processes, in order to position the company
for sustainable growth.
The four core elements of this Transformation Program are:
1. Customer acquisition, conversion and lifetime value
2. Brand evolution and market positioning
3. AI-enabled customer engagement
4. Broader wealth platform enablement
The Transformation Program is enabled by critical shifts under new leadership, which are:
• Enhancing leadership capability
• Building a high-performance culture
• Improving internal processes
• Exploring strategic M&A opportunities
Management’s immediate priority is the remediation of identified historical issues, strengthening
internal processes, building a high-performance culture and engaging with the current customer base.
One-off costs incurred to the end of September were approximately $0.5m.
Customer resilience remains strong with 353,872 Active Customers and $2.38bn FUM as at 29
October 2026.
The Board is not yet able to reliably estimate the potential financial impacts on previously disclosed
historical tax matters and will provide further updates to the market as the external expert review and
engagement with regulators progresses.
Product development update
The product development pipeline is focused on US-listed equities and ETFs. Work is progressing on
these initiatives with direct ASX trading to follow thereafter. A further update on product development
will be provided in the next quarterly update.
Craig Keary, CEO Raiz Invest said:
“The underlying Raiz business remains solid, with a significant retail customer base skewing towards
the younger investor demographic, and a steady stream of recurring net flows onto the platform.
The Transformation Program, announced in August, is designed to position Raiz for sustainable
growth. In the initial review process, we identified an issue with historical tax compliance, and we are
not yet able to reliably estimate the financial impacts. However, we are working cooperatively with the
regulators and will keep the market updated as things progress. We are also continuing to review
other internal processes to strengthen Raiz for sustainable growth.
Our immediate focus is on engaging with our customers and we are pleased that our Active
Customers remained steady in October. We are proud of our award-winning product portfolio, we
remain committed to innovative product development, and we remain optimistic on our ability to
improve the financial wellbeing of our customers.”
***Ends***
4
Authorised for release by The Board of Directors.
For further information, please contact:
Raiz Invest
Craig Keary Katie Mackenzie
CEO Investor Relations
M: +61 400 466 715 M: +61 455 502 197
E: ir@raizinvest.com.au E: kmackenzie@belleviewir.com.au
@raizapp Raiz
Invest
@raizaustralia @raizinvest Raiz
Invest
About Raiz Invest Limited
Raiz Invest Limited (ASX: RZI) is a multi-award-winning fintech platform helping Australians build long-term
wealth. Raiz pioneered the ‘Round-Up’ concept in Australia – where everyday purchases are rounded-up to the
next dollar and the difference is invested into a Raiz Investment account – opening the door for first-time
investors.
Raiz is committed to improving the financial wellbeing of all Australians. At Raiz, we believe that everyone
deserves the tools to build a better financial future, regardless of age, income, or experience. Our vision is to
empower Australians by providing accessible, empowering, and smart investment options. We are on a mission
to reshape the way people think about saving and investing, making it easier for all Australians to take control of
their financial future. Raiz – Investing made simple.
To find out more, please visit www.raizinvest.com.au or the Investor Hub https://investorhub.raizinvest.com.au/.
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